Store Policy

At Wúrà Olá, every piece is handled with care from the moment it leaves our atelier to the moment it reaches you. Orders are carefully packaged in our signature presentation boxes to ensure they arrive safely and beautifully.

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We offer secure, tracked shipping on all orders. Shipping costs and delivery times are calculated at checkout based on your location. You will receive confirmation and tracking details as soon as your order has been dispatched.

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If you have any questions regarding your order, sizing, or product care, our team is always available to assist. We aim to respond to all enquiries within 24–48 hours.

Your trust is important to us, and we are committed to making your experience seamless from purchase to delivery.

Your privacy is respected at Wúrà Olá. Any personal information you provide — including your name, address, email, and payment details — is used solely to process your order and enhance your shopping experience.

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All payments are processed securely through encrypted payment providers. We do not store or share your payment information.

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We will never sell or distribute your personal data to third parties. Information collected is used only for order fulfilment, customer support, and, where you have opted in, occasional brand updates.

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If you have any questions about how your data is handled, please contact us directly.